SHIPPING
Ireland and Northern Ireland €4.95
Ireland and Northern Ireland FREE Shipping Over €49
United Kingdom €9.95
Europe €14.95
World €24.95
After placing an order on www.foxbellgold.com you will receive an “order acknowledgement” email showing the different products you have ordered. Please wait for your “order confirmation” email with tracking details confirming that your order has been dispatched.
Your order is important to us so Fox & Bell will always send your purchases individually wrapped with its own gift bag at no extra cost to you.
Each order will be sent by an insured courier and will reach you within 3-5 working days after dispatch. Every order must be signed for on delivery. We are not responsible for tracking or amending your order once it leaves our premises. Please contact our third party courier to track or amend your delivery time.
There may be a reason to cancel your order:
We are temporarily out of stock due to very high demand of a particular item.
We are unable to authorise your payment.
We have a technical fault with our website.
We have a pricing or product description error.
You did not meet our criteria set out in our terms and conditions.
Our prices include VAT and are correct at the time of entering information. We reserve the right to change prices without prior notice.
RETURNS & EXCHANGES
Fox & Bell Online operates a 30 Day Returns Policy. All refunds will be issued in a timely fashion, but we guarantee that all refunds will be made within 10 days of receiving the returned goods. If goods are not in suitable condition to be refunded or returned upon arrival, we will contact you. Refunds exclude the cost of delivery.
RETURNING AN ORDER
Fox & Bell Online operates a 30 Day Returns Policy. All refunds will be issued in a timely fashion, but we guarantee that all refunds will be made within 10 days of receiving the returned goods. If goods are not in suitable condition to be refunded or returned upon arrival, we will contact you. Refunds exclude the cost of delivery.
RETURNING BY POST
Any item can be returned for a refund if they have not been worn or used and are in the same condition that they were sold. You have 30 days from the date of delivery to return your order if you wish to do so.
If you wish to return an item for exchange or refund, please complete the ONLINE RETURNS FORM and include it with your returns.
Please return the item(s) in original packaging and condition to our returns address within 30 days of delivery.
Fox & Bell,
The Boathouse Studios,
Shancurragh,
Coosan,
Athlone,
Co.Westmeath
N37 E6W7
Fox & Bell take no responsibility for the loss of items in transit for a return to us. We advise that you please return your item(s) by registered or other insured and tracked postal service and retain a proof of postage until your refund or exchange is complete. Alternatively, you can return your items by hand in-store using the same returns form.